Refund & Return Policy • Returns and exchanges are accepted within 7 days of delivery. • The item must be unused, with original tags and packaging. • To request a return or exchange, use the Returns page with your order number and phone, or contact us directly. • Once we receive and inspect the returned item, we process your refund or exchange. • Refunds for prepaid orders are returned to the original payment method; COD orders are refunded via bKash/Nagad or bank transfer. • Shipping charges are non-refundable unless the item was defective or incorrect. Contact: WhatsApp 01805782828, email theprimeless@gmail.com.